MiracleSites.com provides refunds on Express package websites in a few instances.
(1) You are entitled to a month’s refund or a free future month if the website is down for more than 10 day or accrued more than 1,000 unique hits while being down.
Custom Packages and Other Services
All custom design websites and services that require a retainer or deposit fee are not entitled to a refund if full service has been rendered. You are free to cancel or terminate the services anytime prior to the services being rendered. If you do decide to terminate the service before it has started being rendered then you are fully entitled to receive 100% of all retainer fees.
Deposit fees are non-refundable unless service hasn’t started working within 45 days.